Aja'z Essentialz began with a simple idea for my oldest son and healing his eczema - becoming fueled by a deep passion for holistic wellness. As a small business based in Greenville, South Carolina, we pride ourselves on personal attention and dedication to every detail. Our approach is focused in quality and integrity, ensuring that everything we do reflects our commitment to excellence in wellness consulting and essential oil products. 

 

Now, adding fuel to the fire, April is now offering Massage and Bodywork with Waterless Spa Treatments as a Licensed Massage Therapist (LMT). All services exclusively use remedies and products from her Aja'z Essentialz Apothecary. 

 

Founded and operated by April J. Armstrong, she is also certified as an Herbalist, in Essential Oil Formulations, Chakra Balancing, Reiki (levels 1, 2, and Master) and Natural Medicine and Herbs. Aja'z Essentialz is also a family business, co-owned with her two sons, Jay and Eme.

Aja’z Essentialz Return & Refund Policy

Due to the nature of our natural and personal care products, all sales are handled with care to protect product safety and quality.

Returns and Refunds

  • Returns are accepted only on unopened, unused products in original condition.
  • Opened or used bottles cannot be returned or refunded for hygiene and safety reasons.
  • Return requests must be made within 7 days of delivery or purchase.
  • Approved refunds will be issued after the product is received and inspected.

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, notify us within 48 hours with photos and order details.

Replacement or store credit will be provided once verified.

Non-refundable Items

  • Opened or used products
  • Clearance or promotional items
  • Custom blends or personalized formulations
  • Gift cards

Shipping

Original shipping fees are non-refundable.

Customers are responsible for return shipping unless the error was ours.

Product Care Disclaimer

Our products are handcrafted natural formulations. Individual sensitivities may vary. Please review ingredients before use and perform a patch test.

Policies of Massage and Bodywork 

Client Safety & Scope of Practice

Massage therapy services provided:

  • Support relaxation and wellness
  • Promote circulation and mobility
  • Encourage stress relief and recovery

Massage therapy is not a substitute for medical treatment, diagnosis, or prescribed care. Clients should consult a licensed healthcare provider for medical concerns.

Appointment Structure

Appointments are scheduled in professional time blocks to allow for:

  • Client intake
  • Session time
  • Sanitization & reset between clients

Standard booking blocks with additional 15 min:

  • 60-minute sessions
  • 75-minute sessions
  • 90-minute sessions 

Extended sessions depending on service requested

Clients are encouraged to arrive on time to receive the full benefit of their scheduled service.

Intake & Health Information

All clients must complete an intake form prior to receiving services. This includes:

  • Medical history
  • Injuries or conditions
  • Medications
  • Allergies or sensitivities
  • Areas of concern

Accurate information ensures safe, effective care. Failure to disclose relevant health conditions may limit services.

Draping and Professional Standards 

Proper draping is used at all times for comfort, safety, and professional boundaries. Only areas being actively worked on will be uncovered.

Clients may request pressure adjustments or stop a session at any time.

Late Arrival Policy 

Late arrivals may receive a shortened session to respect the next client’s appointment time. Full payment is still required for the reserved service.

Booking and Deposit Policy 

  • Non-refundable deposits are required to secure all appointments.
  • Deposits are applied toward the total service cost and hold your scheduled time block
  • Appointments are not confirmed until deposit is received
  • Deposits are non-transferable for missed or no-show appointments

Payment Policy 

The remaining balance is due upon arrival at the time of service.

Accepted payments may include:

  • Cash and Card
  • Approved digital payment methods

Failure to provide payment may result in cancellation of services.

Professional Conduct & Zero-Tolerance Policy

All massage and bodywork services are strictly professional and therapeutic in nature.

Any form of:

  • Sexual comments
  • Inappropriate touching
  • Lewd behavior
  • Requests for sexual favors or services
  • Harassment or intimidation

Will result in:

  • Immediate termination of the session
  • Full forfeiture of payment
  • Permanent refusal of future services
  • Possible reporting to local law enforcement

By booking an appointment, clients agree to respect professional boundaries at all times.

Right to Refuse Service

The therapist reserves the right to:

  • Refuse or discontinue services
  • Modify sessions for safety
  • End sessions involving inappropriate behavior
  • Decline services for contraindicated medical conditions

Client and therapist safety is the highest priority.

 

Canceling and Rescheduling 

We value your time and ours.

Cancellations with less than 24-hour notice may result in loss of deposit

No-shows forfeit deposit and may require full prepayment for future bookings

Emergencies will be reviewed on a case-by-case basis

“Professional therapeutic massage only. Any inappropriate behavior will result in immediate termination of services without refund.”